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Luxembourg

Services

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Consulting: identify value, elaborate the business case

  • Customer relationship strategy and management consulting
  • Business Case framework and definition: feasibility studies and return on investment analysis
  • Processes and IT environment audits
  • Project management
  • Online Marketing strategy definition
  • Data governance and Master Data Management 

 System Integration: system design and implementation

  • Customer relationship strategy and management consulting
  • Business Case framework and definition: feasibility studies and return on investment analysis
  • Processes and IT environment audits
  • Project management
  • Online Marketing strategy definition
  • Data governance and Master Data Management 

 Change Management

  • Transfer of knowledge to project and action teams as regards rare or complex cases
  • Organizational and human impacts measure
  • Communication plans definition
  • Change management and deployment strategy
  • End-user training  

 Service Centers

Service centres are comprised of highly skilled and experienced Consultants, who work in teams dedicated to helping customers develop their projects and to support their strategies. These teams are organised around skill centres that span multiple business activities and simultaneously manage the priorities and coordination of a wide range of projects. These teams typically develop and standardise the infrastructure, governance and management practices that provide project frameworks.