Business & Decision and LogMeIn help Belfius Insurance to develop an FAQ bot that streamlines and consolidates support for agents and agency staff.
THE NEED
- Reduced waiting times
- Integration of multiple products
- Availability aligned with offices
- Standardized answers
OUR VALUE PROPOSITION
- AI driven FAQ Chatbot
- Smart Channeling
- Deflection strategy
- LiveChat
- Knowledge centralisation
Download whitepaper
